602-423-7670
Contact us at
602-423-7670
Home
ABOUT US
Our Services
Programs
Coaching
Assessment
EVENTS
BLOG
CONTACT
Home
ABOUT US
Our Services
Programs
Coaching
Assessment
EVENTS
BLOG
CONTACT
Business Diagnostic Questionnaire
Please complete and submit this form:
Financial Focus
Are you confused about how to use your financial information as a decision making tool?
Yes
No
Is there enough extra money in your bank account that allows you sleep well at night?
Yes
No
Is there a process in place to ensure customers are paying invoices on time?
Yes
No
Do you regularly analyze your expenses to see where you can save money?
Yes
No
Have your prices been set based on a model built from your production costs, targeted gross margin and competition prices?
Yes
No
Would you be able to pay your bills if you lost your 2 largest clients?
Yes
No
Do you have a dashboard of important financial indicators to track your business progress and trends?
Yes
No
Customer Focus
Have you clearly identified your best potential target market?
Yes
No
Do your sales and marketing strategies provide you with a clear path to reach your best potential customer?
Yes
No
Do you focus your growth strategies on the products / services which have shown the strongest market interest?
Yes
No
Do your competitors’ products or services leave you feeling inadequate or uncertain of your company’s value to potential customers?
Yes
No
Are there systems in place to monitor new business opportunities e.g. referrals, newsletter sign-up, promotions, etc.?
Yes
No
Are customer complaints handled to the customer satisfaction within 24 hours?
Yes
No
Have you surveyed your customers within the last 12 months to clearly understand why they continue to do business with you?
Yes
No
Operations Focus
Are your operational processes fully documented?
Yes
No
Do you explore ways to improve on your supply chain and relationships with suppliers?
Yes
No
Is there an effective system for upgrading product and services according to customer demand and market developments?
Yes
No
Do production staff bring ideas to management to create efficiencies?
Yes
No
Do you continuously evaluate your internal process for opportunities of improvement?
Yes
No
Is there an emphasis on finding new innovations for products or services currently offered?
Yes
No
Do you have a clear quality control process in place?
Yes
No
Employee Focus
Do your staff have clearly defined roles and tasks?
Yes
No
Do you have formal opportunities for career growth and feedback?
Yes
No
Do employees have clear goals and measureable achievements to meet?
Yes
No
Do you feel your employees are committed to the growth of your company?
Yes
No
Are employees clear on how their roles directly contribute to the corporate purpose and customer engagement?
Yes
No
Would you replace more than 20% of your workforce if you had the opportunity?
Yes
No
Could you go on vacation for 2 weeks and not check in on your business?
Yes
No
Leadership Focus
Do you have a business plan which states the company objectives for the next 2 years?
Yes
No
Do you have clearly written vision and mission statements?
Yes
No
Have you defined your business values?
Yes
No
Do you regularly assess your business offerings to your value proposition?
Yes
No
Are employees empowered to create efficiencies and improvement within the processes they follow for their role?
Yes
No
Are employees clear on the desired customer experience and do they deliver it on a regular and consistent basis?
Yes
No
Do you encourage and model continuous growth and learning?
Yes
No
Provide Information:
Name
*
Company
*
Email
*
Yes - I would like to have a 20-minute coaching call to discuss the report
Phone
Best time to contact for your individual 20-minute debriefing session.
AM
PM
Beginning of Week
End of Week
Verification
Please enter any two digits
*
Example: 12
This box is for spam protection - <strong>please leave it blank</strong>:
